Security Services
Retail Security
Experienced retail security officers protecting your store, stock, and staff — reducing shrinkage and creating a safe shopping environment.
Protecting Your Retail Environment
PSG UK Security provides specialist retail security services to high street stores, shopping centres, supermarkets, and retail parks across the UK. Our officers are trained in loss prevention, customer interaction, and conflict management to protect your business and your customers. All retail security operatives are SIA licensed and fully vetted to BS 7858 standards — providing a visible, professional deterrent that reduces shrinkage, protects staff, and creates a safe and welcoming shopping environment.
Retail security officers frequently work alone, and the safety of our lone workers is a responsibility we take seriously. PSG UK uses the Guardhouse digital platform to manage lone working welfare checks throughout every shift. Officers complete regular check-ins via the app, and if a welfare check is missed, an automatic escalation is triggered immediately. Clients receive hourly digital reports throughout the shift, giving you a real-time picture of activity on your premises — accessible at any time through your dedicated PSG UK client portal.
What We Deliver
Loss Prevention
Proactive deterrence and detection of shoplifting, internal theft, and organised retail crime — reducing shrinkage and protecting your bottom line with a visible, professional security presence.
Lone Working Welfare Checks
All lone-working retail officers complete regular welfare check-ins via the Guardhouse app throughout their shift. Missed checks trigger an automatic escalation — ensuring officer safety is never left to chance.
Hourly Digital Reports
Clients receive hourly shift reports delivered digitally via the Guardhouse platform — keeping you fully informed of all activity, incidents, and observations throughout the working day.
Live Client Portal
Access your dedicated PSG UK client portal at any time to view live shift activity, welfare check records, incident reports, and occurrence logs — full transparency, from any device.
Store Detectives
Plain-clothes operatives providing covert surveillance and evidence gathering for civil recovery and prosecution of retail crime, working seamlessly alongside uniformed colleagues.
Conflict Management
Trained in de-escalation and conflict resolution to handle difficult situations professionally — protecting your staff, your customers, and your store's reputation.
Retail Security Enquiries
Talk to our team about a retail security solution that protects your business, your staff, and your customers — with hourly reporting and lone worker welfare checks included as standard.
Get in Touch
Request a Retail Security Quote
Tell us about your requirements and a member of our team will get back to you within one business day.
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